Privacy Policy

Last updated: 18/03/2026

This Privacy Policy explains how ACP Grounds and Garden Care collects, uses, and protects your personal data when you visit our website.

We are committed to protecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1.Who we are

ACP Grounds and Garden Care
Email: andrew@acp-grounds.co.uk

We are the data controller responsible for your personal data.

2. Personal Data We Collect

We may collect and process the following data:

• Contact details: Name, email address, phone number
• Enquiry information: Details submitted through our online contact form
• Technical data: IP address, browser type, device information
• Usage data: Information about how you use our website

3. How We Collect Your Data

We collect data when you:

• Fill in our online contact form
• Contact us by email or phone
• Browse our website (via cookies)

4. How We Use Your Data

We use your personal data to:

• Respond to enquiries and provide quotes
• Arrange and deliver our gardening and grounds maintenance services
• Improve our website and services
• Meet legal and regulatory requirements

We rely on the following lawful bases:

• Legitimate interests (responding to enquiries and running our business)
• Contract (providing services you request)
• Consent (for cookies and any optional communications)

5. Contact Form

When you submit an enquiry through our website, the information you provide will be used solely to respond to your request and provide relevant services.

We do not use this information for marketing unless you have explicitly opted in.

6. Cookies

Our website uses cookies to improve your browsing experience and understand how visitors use our site.

Cookies may collect information such as:

• Pages visited
• Time spent on the site
• Browser and device type

You will be asked to consent to non-essential cookies when you first visit our website.

You can manage or disable cookies through your browser settings.

7. Sharing Your Data

We do not sell your personal data.

We may share your data with:

• Website hosting providers
• IT and technical service providers
• Legal or regulatory authorities if required

All third parties are required to respect the security of your personal data.

8. Data Retention

We retain your data only as long as necessary:

• Enquiries: up to 12 months
• Customer records: up to 6 years (for tax and legal purposes)

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Request transfer of your data

To exercise your rights, contact us at andrew@acp-grounds.co.uk or john@acp-grounds.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

10. Data Security

We take appropriate security measures to protect your personal data from loss, misuse, or unauthorised access.

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy occasionally. Please check this page for updates.

13. Contact Us

If you have any questions about this Privacy Policy, please contact:

Email: andrew@acp-grounds.co.uk

              john@acp-grounds.co.uk